Privacy Policy

CCTV

In public areas of The Priory and some staff areas, CCTV is in use and video recordings might be made. CCTV is used for service reasons for the better management of The Priory and for the safety and security for all its clients and staff.

Online Security

By making your restaurant or stay purchase using our online booking engine, you are protected by Secure Socket Layer (SSL) technology. The personal information you enter, including your name, address and credit-card information, is securely encrypted.

Data Protection

Your personal information refers to the data The Priory obtained from you in connection to your purchase. Your privacy is important to us and we promise to respect your personal information.

Information is collected lawfully and in accordance with the Data Protection Act 1998 and we do our best to ensure that your details are accurate and up-to-date and do not keep records older than 5 years.

You can request the removal of your personal information from our database at any time and will not be disclosed or sold to any third party.

The type of information we collect includes:

Name, postal address, phone number, email address

We use your personal information to provide you with the best possible service we can. We like to be able to occasionally update you on special offers and news via your chosen mode of communication (email, post or phone).

Data collection and Coronavirus:

To adhere to Government guidelines and support Track and Trace efforts, we are obliged to collect and keep a record of  Names, Telephone numbers, Date/Time of visit and Date/Time of Departure. This can be the lead booker for group bookings. We are required to keep with data for 21 days.

Cookie Usage

Cookies are small amounts of information that are stored on your computer. They are used by The Priory to identify you when you visit the site, and to help us give you the best experience when visiting our website as possible. You do not have to have cookies placed on your computer, you can disable cookies on your Internet browser.

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Your consent applies to the following domains: theprioryhotel.co.uk

Your current state: Allow all. 

Your consent ID: BMItpIg3jQUXjJ+SNEa1MmuCZ9eYCDbnB9LvkGn1hbD37J5jPJ9chQ==Consent date: Wednesday, November 20, 2024 at 02:36:54 PM GMT+8

Cookie declaration last updated on 11/30/24 by Cookiebot:

Necessary (8)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

NameProviderPurposeMaximum Storage DurationType
__cf_bmVimeoThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.1 dayHTTP Cookie
_cfuvidVimeoThis cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators.SessionHTTP Cookie
CookieConsentCookiebotStores the user’s cookie consent state for the current domain1 yearHTTP Cookie
PHPSESSIDtheprioryhotel.co.ukPreserves user session state across page requests.SessionHTTP Cookie
rc::aGoogleThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentHTML Local Storage
rc::cGoogleThis cookie is used to distinguish between humans and bots.SessionHTML Local Storage
test_cookieGooglePending1 dayHTTP Cookie
wpEmojiSettingsSupportstheprioryhotel.co.ukThis cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings.SessionHTML Local Storage

Statistics (6)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Maximum Storage Duration Type
_hjSession_# Hotjar Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 day HTTP Cookie
_hjSessionUser_# Hotjar Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 year HTTP Cookie
_hjTLDTest Hotjar Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. Session HTTP Cookie
hjActiveViewportIds Hotjar This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor’s experience. Persistent HTML Local Storage
hjViewportId Hotjar Saves the user’s screen size in order to adjust the size of images on the website. Session HTML Local Storage
vuid Vimeo Collects data on the user’s visits to the website, such as which pages have been read. 2 years HTTP Cookie

Marketing (13)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

NameProviderPurposeMaximum Storage DurationType
_fbp [x2]Meta Platforms, Inc.Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTP Cookie
_ga [x3]GoogleUsed to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.2 yearsHTTP Cookie
_ga_# [x3]GoogleUsed to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.2 yearsHTTP Cookie
_gcl_au [x2]GoogleUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services.3 monthsHTTP Cookie
_gidGoogleUsed to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.1 dayHTTP Cookie
lastExternalReferrerMeta Platforms, Inc.Detects how the user reached the website by registering their last URL-address.PersistentHTML Local Storage
lastExternalReferrerTimeMeta Platforms, Inc.Detects how the user reached the website by registering their last URL-address.PersistentHTML Local Storage

Unclassified (1)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Maximum Storage Duration Type
pum-1862 theprioryhotel.co.uk Pending 30 days HTTP Cookie

Mailing Lists

As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to occasionally update you on special offers and news or to contact you if we need to obtain additional information relating to a booking. We do not rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at reservations@theprioryhotel.co.uk

Security & Data Retention

Your information is protected from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

Accessing & Updated

You are entitled to see the information held about you at any time and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us via email or call Front of House. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to our website and, where appropriate, through email notification.
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